Privacy Policy

At Palmira, one of our main priorities is the privacy of our visitors.

At Palmira, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Palmira Software and how we use it.

During the processing we confirm to the requirements of the applicable data protection legislation. This implies we:

  • Clearly specify our intentions before we process personal data, by using this Privacy Statement;
  • Restrict our collection of personal data to only the personal data needed for valid purposes;
  • First, ask for explicit permission to process your personal data in cases where your permission is required;
  • Take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
  • Expect your right to inspect, correct or delete your personal data held by us.

Contact Form
You can use the contact form on our website (www.staging.palmira-itc.com) to ask questions or make any request For this purpose, we use your IP address, email address, name and address details. We have a genuine interest in doing this. We store this information until we are sure that you are satisfied with our response and three months thereafter. This way we can easily access the information in case you have any following questions and train our customer service to improve even more.

Providing Data to Third Parties
 We do not under any circumstance provide your personal data or other companies or organisations, unless we are required so by law (for example, when the police demands access to personal data in case of a suspected crime).

Security
We take security measures to reduce misuse of and unauthorised access to personal data. We take the following measures in particular

  • We make use of secure connections (Secure Sockets Layer of SSL) to encrypt all information between you and our website when entering your personal data.

Changes to this Privacy Policy
We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes>

Inspection and Modification of your Data You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.

You have the following right:

  • Being informed on which personal data we have and what we are using it for;
  • Inspection of the personal data that we keep from you;
  • Having incorrect data corrected;
  • Request to delete outdated personal data;
  • Revoke your consent;
  • Object to certain uses

Suggested text: Our website address is: https://palmira-itc.com.

COMMENTS

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

COOKIES

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

EMBEDDED CONTENT FROM OTHER WEBSITES

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

WHO WE SHARE YOUR DATA WITH

Suggested text: If you request a password reset, your IP address will be included in the reset email.

HOW LONG WE RETAIN YOUR DATA

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE WE SEND YOUR DATA

Suggested text: Visitor comments may be checked through an automated spam detection service.

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Our locations:

  • UAE | Dubai | AlMustaqbal Street | Business Bay |
    Exchange Tower | Office # 1703 | P.O.BOX 31712

  • Av. D. João II, Edifício Mythos Lote 1.06.2.1A, 6º Piso,
    Escritório 2, 1990-095 Lisboa, Portugal

    +351218208394

    QW93+G4 Lisbon, Portugal

  • Office#403, Al Abraj Almehaneyeh Complex
    Wasfi Al Tal Street, Amman

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