Palmira news and updates

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“It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.”

Charles Darwin

Palmira is officially recognized as Digital Dubai’s high-performing suppliers during GITEX 2025

We’re proud to share that Palmira Software House has been officially recognized as one of Digital Dubai’s high-performing suppliers during GITEX 2025. This recognition reflects our team’s dedication to driving digital transformation and innovation across the UAE and beyond — empowering government entities with smarter, data-driven solutions through MetrixPlus and AgenticAI. Grateful for our ongoing partnership with Digital Dubai, and excited to continue shaping a smarter, more connected future together.

Honored to receive the prestigious award of “Success Partner” from Ajman Municipality & Planning Department

Honored to receive the prestigious award of “Success Partner” from Ajman Municipality & Planning Department. This recognition demonstrates our pride to serve the vision of Ajman Government during GITEX 2025 for the 2nd year in a raw

Dubai Police special meeting about AgenticAI capabilities of MetrixPlus in Strategy & Governance

It was an honor to welcome H.E. the Commander-in-Chief of Dubai Police to our stand at GITEX 2025. We showcased our latest innovations in AgenticAI and MetrixPlus, empowering smarter governance, stronger compliance, and data-driven decision-making. We are proud to collaborate with visionary institutions like Dubai Police in shaping the future of digital transformation.

Rochester Institute of Technology of Dubai (RIT Dubai), and Palmira Software House LLC, have signed a Memorandum of Understanding (MOU) to establish a strategic partnership advancing digital transformation, artificial intelligence, and smart government solutions across the UAE. RIT Research Partner

RIT Dubai and Palmira Software House Sign Strategic Partnership to Advance Digital Transformation and AI in the UAE

Rochester Institute of Technology of Dubai (RIT Dubai), the Dubai-based global location of the esteemed Rochester Institute of Technology NY, USA, and Palmira Software House LLC, a Dubai-based specialist in computer systems and communications technology, have signed a Memorandum of Understanding (MOU) to establish a strategic partnership advancing digital transformation, artificial intelligence, and smart government solutions across the UAE.

Jordan Government launch National Services Registry, World Bank MetrixPlus

Launch of National Service Registry of Jordan Government

The Minister of Digital Economy and Entrepreneurship, Ahmed Al-Hanandeh, launched the “National Registry for Government Services Management” platform, which aims to manage more than 2,700 government services and approximately 300,000 performance indicators with the aim of improving the efficiency and quality of services provided to the public. The project was sponsored by the World Bank to support the Digital Transformation Initiatives of Jordan.

MetrixPlus Empower Saudi Youth in Leap 2024 KSA OKRs KPIs performance Strategy Governance

Empowering Saudi youth to show their capabilities in innovating new ideas and gain hands-on skills to build their digital solutions

Congratulation to all the participants

Invest in Dubai HE Wesam Lootah Digital Dubai

Liferay partners with Smart Dubai to Launch “Invest in Dubai” Platform

Invest in Dubai connects more than 20 entities to facilitate investments in the Smart City.

Dubai iPaaS Digital Dubai Api Management and Integration

Digital Dubai Joins Forces with Software AG & Palmira to Empower Government Entities via Dubai iPaaS Framework

Digital Dubai signs MoU to enable Government Entities to manage Integration Capabilities 26th October 2023, UAE: Digital Dubai has forged a strategic partnership with global technology leader Software AG (Frankfurt MDAX: SOW), and regional implementation partner Palmira Software House to offer the Dubai Integration Platform as a Service (Dubai iPaaS) framework across Dubai Government Entities to provide a tailored and cost-effective solution for their integration needs.

MetrixPlus Capabilities to empower decision making processes and enhance operating model using Artificial intellegance and GenAI for KPI and OKRs management that will lead to excellence operations
performance strategy governance Alarabiya channel

AlArabiya Channel talking about MetrixPlus Capabilities to empower decision making using AI

MetrixPlus empower decision making processes and enhance operating model using AI & GenAI for KPI / OKRs that will lead to excellence operations

Dubai Courts partners with Palmira for excellence and strategy transformation

The partnership focus on elevating the standards of operational models, processes, and services in Dubai. Together with our consultants and the use of ARIS Business Process Management, we will reach new heights with even more innovative solutions on the horizon.

GDRFA signs MoU with Software AG and Palmira to assist in Digital Transformation

Software AG to help GDRFA-Dubai harness full potential of innovative technologies such as Artificial Intelligence, IoT and Blockchain.

Jamal AlMahamid appointed member of the Saudi National Committee for Artificial Intelligence (SNCAI) in Kingdom of Saudi Arabia

Our CEO appointed as a member of the Saudi National Committee for Artificial Intelligence in Kingdom of Saudi Arabia

We are pleased to announce the appointment of our CEO as member of the Saudi National Committee for Artificial Intelligence. We are looking forward to support his contribution in this domain as part of the vision 2030 in the Kingdom of Saudi Arabia.

Metrixplus Ajman Municipality Partners in Success Allies in Success strategy governance operating model KPIs OKRs vision 2030 Nora methodology excellence

Palmira recieved the “Allies in Success” award from Ajman Municipality & Planning Department

This recognition demonstrates our pride to serve the vision of Ajman Government during GITEX

City University of London In conversation with Jamal Al Mahamid (Executive MBA, 2010), CEO of Palmira Software House

City University of London, In conversation with our CEO

Following recent success for Palmira Software House, a digital transformation services provider, we caught up with its CEO, Jamal Al Mahamid (Executive MBA, 2010) to find out why the company has achieved so much and how its operations have continued through the ongoing Covid-19 pandemic. It was also great to find out more about Jamal’s studying days and what helpful lessons he has learnt during his professional journey.

Dubai municipality KPI management performanace strategy

Dubai Municipality recognise Palmira services with appreciaition letter

It is with great honor that Palmira received this certificate of appreciation from Dubai Municipality. We are humbled to be recognized for our contributions. This recognition reinforces our commitment to continue striving for excellence and making a positive impact. Palmira Team is grateful for the opportunity to work alongside with Dubai Municipality and for their support and encouragement throughout the journey. Thank you for this recognition.

Metrixplus strategy governance operating model KPIs OKRs vision 2030 Nora methodology excellence

H.E. Ahmed Mohammed bin Thani, Director-General of Dubai Environment and Climate Change Authority

The visit included discussion about new trends of AI and IOT to support sustainability and decision making process using MetrixPlus

Palmira recognised by Director General, GDRFA Dubai and HE Abdulla AlBasti for its participation in GDRFAD event for Corporate Governance Conference. ARIS ALFABET MetrixPlus Strategy, Performance, EA and Business Process Management

Palmira recognised by GDRFA Dubai for its participation in GDRFAD event for Corporate Governance Conference.

Palmira recognised by Lieutenant General Mohammed Ahmed Al MarriDirector General, GDRFA Dubai and HE Abdulla AlBasti for its participation in GDRFAD event for Corporate Governance Conference.

Best webMethods IBM partner Saudi UAE integration Palmira

Announcing our strategic partnership with IBM to continue support webMethods & Streamsets.

Proud to start our strategic partnership with IBM to continue our support and delivery for webMethods and Streamsets. This partnership will offer higher data and integration value to our clients.

webMethods OEM partner Palmira API Managament Integration ESB Software AG

Palmira is recognised as the OEM partner for Software AG

We are thrilled to be the OEM Partner of the year of Software AG. This is an accomplishment that recognise the innovation and hard work of our team. Thank you Software AG Middle East for the recognition. Thank you our team for pushing boundries to no limits in delivering above and beyond expectations in #apimanagement, #integration, and strategymanagement requirements in the market.

Palmira recognized as ponze award from UAE Internal Auditors AssociationPalmira recognized as ponze award from UAE Internal Auditors Association Mohammed ALSulty

Palmira recieved pronze award from UAE internal auditors association

Palmira recieved pronze award from UAE internal auditors association during the IAA global summit in 2019 for Digital Foundation, Enless Possibilities

Palmira Ministry of Human Resources and Emiratisation market award 2023

Emirate Labor Market Award 2023

Ministry of Human Resources and Emireatization awarded Palmira the Emirate Labor Market Award 2023 along with appreciation certificate signed by the minster of MOHRE, H.E. Dr. Abdulrahman Al Awar.

GDRFA A digital government transformation with ARIS and Alfabet

The General Directorate of Residency and Foreigners Affairs – Dubai (GDRFAD) is the government agency responsible for citizenship, residency and port access services for the United Arab Emirates (UAE). The agency’s 5,000+ employees—operating across 21 different locations—are on a mission to make Dubai the “Happiest City in The World.”

Dubai iPaaS Digital Dubai Software AG Api Management

Software AG accelerates Dubai Paperless strategy with iPaaS webMethods

In line with the Smart Dubai 2021 vision, Smart Dubai announced a strategic partnership with Software AG to accelerate Smart Dubai’s aspiration to make Dubai the happiest city on Earth by 2021. The partnership will leverage innovation technology to launch a multi-function iPaaS webMethods, Integration Platform as a Service, technology powered platform. The new offering will interconnect Dubai wide government entities and key private sector systems and processes to deliver the city’s commitment to boost UAE’s economy.

Software AG most certified Partner globally Palmira

Palmira is named as the most certified Partner of Software AG globally

Being certified is one thing, but being “The Most Certified” is a WOW achievement! In Palmira, we highly believe that Excellence and innovation goes side by side with the learning journey. This serves as a significant milestone and accomplishment for our team. Thank you Software AG, for your support and non-stop learning experience. With our talented and most certified team, we are ready to help you start your digital transformation journey!

Software Ag Best Partner Saudi ARIS webMethods Performanace Management

Palmira is named the innovation Partner of Software AG

Palmira developed MetrixPlus to digitlize the management processes, connect ARIS and ALFABET, measure the organizational context and align IT with Business World

Software AG best partner ARIS webMethods

Palmira awarded the Project of the year

Software AG awarded Palmira the Project of the year for implementing webMethods for Integration (ESB), this serve as Dubai iPaaS to integrate all government entities in Dubai government

Partnering with Focus Academy to integrate MetrixPlus with Kun Academy

Exciting news in our efforts to increase knowledge and leadership capabilities for our clients in the Arab GCC region. This partnership will extend knowledge and leadership skills to the HR capital of MetrixPlus users. Kun Academy is the first Arabic Digital Platform that presents online training differently, using modern training methodologies and techniques.

Software Ag awarded Central Bank of the UAE the Excellence Award

Software Ag awarded Central Bank of the UAE the Excellence implemntation of Business Process Management that was done in partnership with Palmira Software House

Software Ag awarded Excellence implementation of Business Process Management to Emirates Health Services in 2021

Software Ag awarded Excellence implementation of Business Process Management to Emirates Health Services in 2021 that was done by Palmira Software House including Services, customer Journey and Strategy management utilizing ARIS and MetrixPlus platform

CNBC was briefed by our CEO about the new trends of technologies in Enterprise Management Solution MetrixPlus

CNBC was briefed by our CEO about the new trends of technologies in Enterprise Management Solution and AI, MetrixPlus

Our CEO, Jamal AlMahamid in an interview with CNBC, talking about the latest trends in technologies and Enterprise Management Solutions, utilising AI (Artificial intelligence) to enable decision-making process with MetrixPlus

Delivering seamless integration for customer journey

Palmira Software House: Delivering seamless integration

Palmira Software House is a long-term regional partner of Software AG that works closely with the global solutions provider to deliver successful projects. Here Jamal Al Mahamid, CEO Palmira Software House, tells us about the relationship between the two organisations, helping clients build their eco-systems and the latest eye-catching projects.

Palmira launches an indigenous AI based corporate solution MetrixPlus

AI based solution aims to achieve high-performance maturity within organizations

Speaking about innovative technologies in SUPTECH and REGTECH using API Management, Strategy Planning and more

Speaking about innovative technologies in Financial Supervision (SUPTECH) and Regulatory technologies (REGTECH) using API Management, Strategy Planning and more during the 20th Annual Regional Audit Conferrence 2022 ARAC conducted by The UAE Internal Auditors Association

Palmira Middle East Technology Excellence and Middle East International Business Awards ARIS webmethods MetrixPlus Palmira Process management integration strategy and performance management

Palmira Software House LLC scoops coveted award at the Middle East Technology Excellence and Middle East International Business Awards

Palmira Software House LLCC has been recognised for its innovation and disruptive technology acumen at the recently held Middle East Technology Excellence and Middle East International Business Awards that took place online.

Ajman Municipality & Planning Department the Excellence Award in Business Process Management from Software AG using ARIS Palmira MetrixPlus KPI Strategy Performance Governance

Celebrating the success of our esteemed client, Ajman Municipality & Planning Department to recieve the Excellence Award

Celebrating the success of our esteemed client, Ajman Municipality & Planning Department for receiving the Excellence Award in Business Process Management from Software AG using ARIS

MetrixPlus Governance ARIS dashboarding Strategy and performance KPI OKRs Saudi UAE DUbai Abu Dhabi

MetrixPlus showcase the value added to ARIS clients in International User Group 2024in Dublin

Showcasing MetrixPlus capabilities in Software AG IUG24 on how ARIS users optimize decision making using GenAi and Governance with MetrixPlus. Covering use cases of performance management, Org Structure Management, assessment tools for compliance and GenAi to empower decision-making processes with the right and on-time insight.

Palmira with Liferay in Leap

Demonstrating latest tech and trends in Digital Experinace Platform to Saudi Market

We had the honor of welcoming H.E. Abdulsalam Haykal, Minister of Telecommunications and Technology of Syria, at our partner IBM stand.

A Syrian government representative here at GITEX is more than a visit — it’s a symbol of resilience, rebirth, and the unwavering spirit of a nation that has paid a heavy price, yet continues to rise and rebuild. Palmira stands committed to contributing to Syria’s digital future — connecting innovation, partnerships, and hope