Maximise your business by ensuring that your services are in line with your organisation objectives. Keep track of all your IT investments and ensure the desired business outcomes.
As you work to create and enhance business services that allow your organisation to be more viable, a service portfolio management solution can help. By enabling you to recognize the where, when, how and why make changes to your organisation’s services, a service portfolio management tool can help you make better decisions about IT investments and guide IT Transformation to support your organisation as you move forward.
Palmira together with Software AG provides a leading solution for service portfolio management in the Alfabet IT Planning and Portfolio Management Platform. Available as an on-premises or Software-as-a-Service (SaaS) solution, Alfabet’s service portfolio management capabilities enable you to increase your return on IT investments and reduce risks as you make changes to your IT and service portfolio.
ARIS For Service Management
WHY EMPLOY SERVICE PORTFOLIO MANAGEMENT?
Employing service portfolio management may involve a radical re-do for all business units involved, but its benefits – and the benefits of a transparent service catalog – are measurable:
Customers understand exactly what you, as a service provider, will deliver
There’s cradle-to-grave transparency into value, costs, and risks
Services in the pipeline can be monitored as well as operational services
It helps to justify proposed services and major changes to existing services
Ultimately, tracking the value, cost, and risk of every service your service organisation provides also helps to position it as indispensable to your customers, because you know – quickly – how valuable a service is.
TRANSCEND TOWARDS DIGITAL TRANSFORMATION – AGILE & FAST!
Launch your business to the next level by mapping all the interdependencies between assets, and drawing a clear path towards a successful future. Together with our clients, we design a smart IT portfolio and roadmap for a better digital future for your organisation.
TRANSCEND TOWARDS DIGITAL TRANSFORMATION – AGILE & FAST!
Enterprise Architecture (EA) is the process of translating your business strategy into enterprise change by identifying, communicating, planning for and enabling your organisation’s evolution to the desired future state.
Our EA professional services empower organisations to:
Reduce IT Complexity
Increase return on IT investment
Clear IT Portfolio planning
EA enterprise architecture
Properly executed, EA bridges the gap between business and IT and enables leaders to make better-informed decisions. With a strong EA function, organisations clearly identify assets, understand the interdependencies, and map them to a business architecture to realise better resource optimization through business process improvements or other initiatives that rapidly fill the gaps to achieve an organisation’s objectives.
The role of the EA in the project is to ensure cooperation between the business process owners and the project organisation. It needs to be reviewed in different phases of the project as defined in the Project Model. The projects shape and give input to Enterprise Architecture ensuring that it supports the on-going business changes. The aim is to keep EA holistic and on the driver’s seat of what comes to the development of business concepts, processes and solutions.
Therefore, a good practice is to proactively give input to concepts and projects before too many decisions are made. In addition, it is essential to systematically maintain and communicate the target state with visual views to all relevant stakeholders.
Palmira helps you explore the benefits and use of Enterprise Architecture and offer practical guidance on the steps required to begin implementing a plan for your organisation’s evolution.
We apply the latest framework designed for better Enterprise Architecture implementation like TOGAF and implement its relation with other known frameworks such as COBIT, ITIL and PMBOK to deliver to you an integration between these frameworks; and where they start and end
Palmira provides full-fledged Portfolios Governance, including but not limited to Application Portfolio Governance, Information Portfolio Governance, Technology Portfolio Governance, Service Portfolio Governance, that would lead to a better Architecture Evaluation & Roadmapping.
We adopt Gartner’s application fitness review processes to assess the overall quality and fitness of the applications and products to move the health of the portfolio forward and providing input for a decision process, roadmap development or strategy development to effect meaningful change in the application portfolio. The overall process of the Application Portfolio Business and Technical Fitness Assessment is described in the following figure
The main steps are: 1. PREPARE: Define the purpose and scope of the assessment. Assemble a joint business and IT team. 2. ASSESS BUSINESS FITNESS and quality of applications and products: Collect and assess information for application and products, and determine the rating for business fitness, quality, and cost profile indicators. 3. ASSESS TECHNICAL FITNESS and Risk of Technical Stacks and Platforms: Collect and assess information for technical stacks and platforms and determine the rating for technical fitness and risk indicators. 4. ANALYZE: Combine and analyze business and technical fitness to identify and prioritize opportunities for improvement. Use the results to explain in simple terms the risks and opportunities in the current portfolio during discussions about the application strategy, roadmap, and prioritization. 5. DECIDE AND IMPROVE: These steps are not part of the assessment process, but important for next steps to point out.
ASSESS APPLICATIONS FOR BUSINESS, TECHNICAL AND COST FITNESS